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Accomodation terms in the hotel

Home Accomodation terms in the hotel

Hotel Deribas is meant for temporary accommodation of guests regardless of their permanent residence.
The hotel works 24/7. Check-in time 2 pm, checkout time 12 pm. Payment is taken per night.

Procedural formalities for accommodation

A room in a hotel is provided only upon availability of a passport or other ID and completed guest’s form.
Accomodation of foreign citizens and persons without citizenship is done according to the standard procedure and upon availability of a passport or other ID. Registration procedure of foreign passports is defined by the current legislation of Ukraine.
After completion of paperwork for accommodation in the hotel and full payment of all the services, the guest is given the document of payment and the guest’s card.

Booking procedure and payment of hotel services

Hotel administration has the right to make contracts for room reservation. Requests from legal and natural persons (further-customers) are received upon availability of vacant rooms.
Requests for room reservation for individual tourists and groups are filed in time defined by hotel administration according to a contract.
Check-in time 2 pm, checkout time 12 pm.
If a guest stays in the hotel for less than 24 hours, payment is taken in full according to the specified time of check-in and checkout.
For early check-in option, from 00:00 to 06:00, 100% of the daily cost of stay is charged.
For early check-in option, from 06:00 to 14:00, 50% of the daily cost of stay is charged. (100% – from 1st May to 31 August).
For late checkout from 12:00 to 18:00, 50% of the daily cost of stay is charged. (100% – from 1st May to 31 August).
For late checkout from 18:00 to 24:00, 100% of the daily cost of stay is charged.
Children under 5 years, without providing an extra bed are accommodated in hotel for free.
Rights and duties of the guests of the hotel
Guests residing in the hotel shall follow “Accomodation terms of Deribas Hotel”, fire safety rules, other statutory documents and the legislation of Ukraine.
Guests accommodated in the hotel are not allowed to:
bring and store life threatening things, materials or items that may damage the hotel’s property.
Be accommodated with a pet.
Have unauthorized people in the room while being away or leave a key to such persons.
Hand over their guest card to third persons.
Smoke tobacco products,electronic cigarettes, hookahs at the hotel’s territory (in rooms, corridors, halls etc) according to the law of Ukraine #4844-VI from 24.05.2012. It’s allowed to smoke only in specially designated area.
Loss caused by the guests accommodated in the hotel, due to loss, damage of the property of the hotel, are reimbursed in full by the hotel guests, in the amount, covering the actual losses of the hotel on the basis of the Act of material damage.
The hotel is not responsible for the loss of valuables
When the accommodation period is over, it is necessary to hand over the key to the receptionist.
In case of anticipatory checkout, refund of services is allowed: 100% of the daily cost of stay if the guest has warned the Administration 48 hours before checkout, 50% of the daily cost of stay – warning less than 48 hours before checkout. In case of warning the Administration of the Hotel less than 24 hours before checkout, 100% of the daily cost of stay is retained by the hotel.

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